Hospice Care of South Carolina seeks a highly motivated individual to oversee all sales and business development operations in the Calhoun, Orangeburg, and Bamberg, SC area territory.
* The Community Relations Liaison is directly responsible for the overall education of the physicians, health care providers, and the general public about the hospice benefit. The Community Relations Liaison is responsible to plan, coordinate and implement the hospice program within an assigned geographic area. The position requires a current conceptual knowledge of the hospice philosophy and the changes and trends in the Hospice Medicare Benefit. Participation in continuing education is a vital component of the successful implementation of a marketing and public relations program.
-Establish and maintain harmonious relationships with community leaders, health care professionals, hospice staff, and the collective community.
-Establish and maintain lines of communication with team members, community leaders, health care professionals, and the collective public.
-Establish and implement educational programs that effectively promote the hospice benefit to the community.
-Market hospice services to the collective community to encourage and maintain positive relationships. Conduct individual/group presentations/luncheons for health care professionals, senior groups, churches, etc.
-Attend and represent Hospice Care of South Carolina at various functions, such as health fairs, expos, trade shows, etc.
-Assist with securing contracts with facilities and hospitals in order to provide inpatient and respite care.
-Maintain knowledge of the hospice philosophy and practice and how it relates to the community.
-Responsible for the admission process. Present the hospice program to and review election paperwork with patient/family.
-Act as a liaison between the patient/family and Hospice Care of South Carolina and communicate patient/family needs, concerns, or complaints to the appropriate team members.
-Attend and actively participate in weekly conference call and periodic training days to discuss new marketing strategies and tools. Make recommendations in order to improve quality and effectiveness of the marketing program.
-Responsible for media promotions of hospice services and employee/physician recognition.
-Responsible for completing and forwarding weekly activity report and referral logs to Regional Sales Manager in a timely manner.
-Act as a liaison between the county office and the corporate office.
-Coordinate the Memorial Service.
-Maintain knowledge of organizational policies, regulations, and procedures to administer hospice to the community.
-Demonstrate skill in applying and modifying knowledge of practical problem solving, recommending solutions, and implementing and evaluating changes.
-Demonstrate the ability to prepare and maintain records, to write reports, and to respond to correspondence.
-Demonstrate the ability to react calmly and effectively in emergency situations.
-Demonstrate the ability to interpret, adapt and apply HCSC guidelines and procedures.
-Perform other duties as assigned by the Director of Sales and Regional Sales Manager.
-Protect patient’s, employee’s, and company’s right to privacy by keeping all records confidential.
-Attend in-service classes and participate in continuing education in order to successfully implement a marketing and public relations program.